Business workflow design
We map how work actually gets done today, find the bottlenecks and handoffs that slow it down, and redesign the process before any technology is applied.
Big Stack Consulting LLC helps businesses of every size design better business workflows, get more value from their enterprise platforms, and put automation to work in ways that are practical, secure, and built to last.
We bring decades of experience across enterprise technology, including leading full-platform enterprise software implementations and delivering programs for organizations around the globe.
From robotic process automation to generative AI and AI agents, we help you choose the right tool for the job and make it work alongside the systems and people you already have.
We map how work actually gets done today, find the bottlenecks and handoffs that slow it down, and redesign the process before any technology is applied.
From implementation planning to post-go-live optimization, we help organizations align their enterprise platforms with their business goals, and make sure people actually adopt them.
RPA for rule-based, high-volume tasks; generative AI for documents, content, and decision support; and AI agents that can plan and complete multi-step work across your systems.
Lead generation and qualification, prospect research, personalized outreach, automated follow-ups, and a CRM that stays up to date without manual data entry. Your team spends more time selling.
Invoice processing and accounts payable, billing and payment reminders, order processing, onboarding, document and data extraction, reporting, and moving data between systems that don't talk to each other.
We teach your teams to identify automation opportunities, build and manage bots and AI agents, and use AI responsibly, so the capability stays in-house long after the project ends.
You don't have an IT department, and every hour counts. We set up practical automations you can run yourself: lead follow-up, invoicing, scheduling, and keeping your CRM current. Right-sized solutions, quick wins, and no enterprise overhead.
Your processes worked at 20 people and are straining at 200. We streamline the workflows between teams, connect the systems that don't talk to each other, and automate the back office so you can grow without adding headcount at the same rate.
You've invested heavily in enterprise platforms and want more from them. We bring decades of implementation experience to optimize what you have, add RPA, generative AI, and AI agents with proper governance, and train your teams to sustain it.
Every engagement works through the same practical questions before anything gets built.
Which workflows are good candidates for automation, and which are better redesigned or left alone.
Whether your existing platform's built-in AI is enough, or a third-party tool is a better fit.
What data an automation should and shouldn't touch, and how it's protected.
Where a person needs to review, approve, or step in, so automation stays accountable.
Security by design. Our background in cybersecurity means security and governance are designed in from day one, not added later.
Staff freed from repetitive work for higher-value tasks.
Consistent, rule-driven processing with exceptions flagged for review.
Shorter turnaround from request to result.
Teams trained to run and extend what we build together.
Tell us a little about your business and what you'd like to improve. We'll follow up to set up a conversation.